When they work they are OK but no customer service when package delayed or lost Lost thousand of dollars and had to pay dispute fees when challenging those disputes. eBay as one of the oldest marketplace on the internet never penalize those shipping companies and sellers are always the one to blame. They only allow to compensate at most three times the shipping fee which is about 180 chinese yuan ( US$28.45) when our items cost 180EURO (US$203). Contact Orange Connex, the company that runs Speedpak told me according to their policy. Lost cases on eBay because items not even in Italy.
Items stuck in Germany for more than a month and my buyers called the Italy DHL eCommerce hotline, they told them that they don't know where the parcels are. Currently,we had 5 cases of INR from Italy, All show items still transiting in Germany and after checking, realized that Speedpak had outsource to DHL eCommerce to run the show. We have too many INR disputes with buyers and we do not blame them as an consumer's pov. You hear me right! MANDATE SERVICE for items ship out of China. I am a eBay seller myself and I can tell you for sure is Speedpak is the worst service that we are forced to use as its so called an "ebay mandate service". Speedpak is one of the worst shipping methods The main idea of SpeedPAK is quality and stable delivery service, creating effective and money-saving conditions for partnerships with sellers, assisting them to lower their delivery costs and shortening the delivery times thus attracting more customers.As a ebay seller something i would like to tell peopleĪs a ebay seller, and till now we've zero other alternative shipping method than this speedpak, when item send to usa, sometimes they use pitney bowes, which is somehow not reliable and customer always blame that, i think speedpak should really stop this partner ship with pitney bowes and also ebay please STOP partner with speedpak, how much money they give ebay, is it larger than the reptutation of ebay ? client are leaving, finding better platform and avoiding this shipping services, i have lost 1 package this month, i have like 1-2 package only and thanks for the mandate speedpak right now, i have to face more unsure and risk using this "great" speedpak, no return services, ask customer to use the final track number to pick up or contact local authority or they will destory the package or item, see how awful is this kind of policy? and their compensate value is at MOST 3 times of it's postage fee, that means you can't ship higher value item as well, and the most awful thing is, ebay still can "promote" this great speedpak is reliable and stable services, keep lying to the world of the people, if there're any chance to use other shipping servcies, seller sure will leave, even we bear the higher postage cost, it make customer angry at all~~ and their cs is horrible, like a recorder telling something repeater and their CEO is no way to hear any suggestion and make improvement, instead they expand warehouse fullfillment services or even provide finanical services to people, instead of this, why don't you improve your services? partner with some reliable services, offer return / provide insurance cover for the package, make it right please else these e-commerce platform will be the end of the century because of these great services. The company offers a number of logistics services like packing, consolidation, sorting, preparing export declarations, optimized delivery routes, customs clearance, sorting terminals, and tracking. If you have ordered from eBay and picked this shipping method, you can see tracking events on eBay, on the official website of SpeedPAK and using our service GdePosylka. The average delivery times are 9-15 days. Their main destinations are Russia, Ukraine, Belarus, the USA, the UK, Italy, Germany, Spain, France, and others. This service is used for shipping from China, Hong Kong, Taiwan. If compared with similar services, SpeedPAK is superior with a lower price tag but the same security, delivery times, and service. It includes 3 types of delivery: economy, standard, and express.
SpeedPAK is a logistics service that was created in 2018 by eBay as a collaboration with its Chinese partner Orange Connex Holding for international trade.